Frequently Asked Questions
Everything you need to know about your James Perse shopping experience.
What is the James Perse return policy?
We accept returns for a full refund within 30 days of the purchase date, provided items are in their original condition, unworn, and with all tags attached.
How should I care for my luxury basics?
To maintain the integrity of our high-quality fabrics, we recommend machine washing in cold water on a gentle cycle and tumble drying on low heat or laying flat to dry.
Do you offer international shipping?
Yes, James Perse ships to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Are your products true to size?
Our garments are generally designed with a relaxed, California-inspired fit. We recommend consulting our detailed size guide on each product page for specific measurements.